Signup & Account questions
Here are some common account questions
How to signup?
You can signup for N2 by going to https://n2.app and clicking the Buy Now or Signup link on the page.
When you get access, you will get an password reset email so you can set your login password.
See below for more detail about the password reset flow.
How to login?
Open https://dash.n2.app in your browser. This will redirect you to a website on auth0.com.
If you bookmark the login page, please make sure you bookmark https://dash.n2.app. The auth0 url will expire every few hours.
If you have an active login session, you will see your dashboard straight away.
If not - you will be redirected to a login page, like this:
If you have logged in before, but your session expired, you will see this easy “re-login” option:
If this is the first time you login, you may be asked to authorise our app to connect to your login:
What is auth0.com?
Auth0 is the service we use to provide secure login. If you are not logged in, https://dash.n2.app will redirect you to the login form on Auth0, with an URL that starts with a domain like https://n2-auth.auth0.com/login.
We use Auth0’s Universal Identity Platform because they provide a robust security architecture and features providing adaptive multi-layer security, designed by world-class security experts.
If you have logged in before, but your session expired, you will see this easy “re-login” option:
How to logout?
To logout, click your profile/avatar button, and click the “Logout” link
How to reset your password?
If you don’t remember your password, or you need to change your password, open https://dash.n2.app in your browser.
If your still logged in - make sure your logged out first.
You will be redirected to the login screen.
Click the “Dont remember your password” link.
Enter your account email. If you cant remember your account email, contact us at support.
Wait for the password reset email, it should arrives within a minute and look like this and was sent from our support email [email protected].
Click the link in the email and enter a secure password (twice for confirmation) and click the green button.
You will then be taken to your n2 dashboard.
Do you offer 2 factor authentication?
Right now we do not offer 2 factor authentication, but will be adding this in the future.